Summary of Your Biggest Rival Is Your Best Asset

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Rating

8 Overall

10 Applicability

6 Innovation

8 Style


Recommendation

Rochelle King, a self-professed insecure introvert and Spotify’s global vice president of design and user experience, dreads conflict. Nevertheless, King actively seeks out conflict because it is “one of the most effective tools at pushing forward” her team’s creative process. Creatives interested in discovering a “liberating” new tool to flesh out their ideas and those wishing to hone their confrontation skills will learn much from King’s anecdotes.

In this summary, you will learn

  • How to engage in constructive conflict at work, 
  • Why you should solicit your rivals’ opinions and 
  • Why you should let data settle your workplace battles.
 

About the Speaker

Rochelle King is Spotify’s global vice president of design and user experience.

 

Summary

Spotify’s Rochelle King shies away from conflict. Even the idea of confrontation instills her with feelings of dread. Yet King has found that “conscientiously” introducing conflict into the design process can generate opposing opinions, new ideas, rich dialogues and important lessons. Take five steps to imbue your design process with conflict:


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