The adage “less is more” has a fresh application. “Zero-based organization” (ZBO), a cousin of zero-based budgeting, can help firms prepare for digitalization or other transformations by winnowing their processes and activities to the essential, says a team of Boston Consulting Group professionals. Mark Austin et al. ZBO is both a mind-set and an approach, the authors explain, and this primer will help you develop both.
About the Authors
Mark Austin, Karin von Funck, Gregor Gossey, Christoph Hilberath and Reinhard Messenböck are professionals with the Boston Consulting Group.