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Onboarding Matters: How Successful Companies Transform New Customers Into Loyal Champions

Onboarding is the most important part of the customer journey, yet many B2B companies fail to act proactively.

Donna Weber, Springboard Publishing, 2021-05-04T00:00:01Z
ISBN:9781737073505
Language: English

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Submitted by Donna Weber
August 24, 2021


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Reviewed by Paul Coleman-Cooke
September 23, 2021

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Reviewed by Paul Coleman-Cooke
September 23, 2021

We are considering the content you've suggested for a summary, and we'll inform you once that summary goes online. Please note that we secure rights for everything we summarize – this may take a while.

Sometimes, we decide against a summary later, because we prefer another, similar publication, or because the rights owners don't want us to summarize their content. We thank you for your understanding if that should be the case with your suggestion.


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Activated by Erica Rauzin
January 5, 2022