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Michael L. George

9 Libro

Lean Six Sigma para el servicio

Cómo usar la velocidad “Lean” y la calidad Six Sigma para mejorar servicios y transacciones
Michael L. George
McGraw-Hill, 2003
9 Libro
Bill Kastle et al.
McGraw-Hill, 2003
9 Book
Bill Kastle et al.
McGraw-Hill, 2003
9 Book

Lean Six Sigma for Services

How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Michael L. George
McGraw-Hill, 2003
9 Book

Lean Six Sigma

Combining Six Sigma Quality with Lean Speed
Michael L. George
McGraw-Hill, 2002