University of Minnesota - (CEMBA) UMN Executive Leadership Insights

Jeanne Bliss

Summaries

Would You Do That to Your Mother?
Book

Jeanne Bliss

Would You Do That to Your Mother?

The “Make Mom Proud” Standard for How to Treat Your Customers
Director de servicio de atención al cliente
Libro

Jeanne Bliss

Director de servicio de atención al cliente

Deje atrás la falsa alabanza para empezar a actuar con pasión
Chief Customer Officer
Book

Jeanne Bliss

Chief Customer Officer

Getting Past Lip Service to Passionate Action