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Chip R. Bell

6 Libro

Chispas

Crear experiencias formidables mediante un servicio innovador
Chip R. Bell
Greenleaf Book Group, 2015
7 Book

Sprinkles

Creating Awesome Experiences Through Innovative Service
Chip R. Bell
Greenleaf Book Group, 2015
7 Book

Wired and Dangerous

How Your Customers Have Changed and What to Do About It
Chip R. Bell and John R. Patterson
Berrett-Koehler, 2011
6 Book

Service Magic

The Art of Amazing Your Customers
Ron Zemke and Chip R. Bell
Kaplan Publishing, 2003
5 Book

Managers as Mentors

Building Partnerships for Learning
Chip R. Bell
Berrett-Koehler, 1998
6 Book

Dance Lessons

Six Steps to Great Partnerships in Business and Life
Heather Shea and Chip R. Bell
Berrett-Koehler, 1998
8 Book

Customers as Partners

Building Relationships That Last
Chip R. Bell
Berrett-Koehler, 1996