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Collaborate Smarter, Not Harder
Article

Collaborate Smarter, Not Harder

Through analytics, companies can reduce overload, attrition, and other costs of collaboration – and increase its rewards.

Rob Cross, Thomas H. Davenport and Peter Gray
MIT Sloan Management Review, 2019
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Editorial Rating

8

Qualities

  • Well Structured
  • Concrete Examples

Recommendation

Collaboration is often sold as a universal positive. However, without the proper structure and analysis, collaboration can actually undermine corporate goals. This engaging guide by business professors Rob Cross, Thomas H. Davenport and Peter Gray for the MIT Sloan Management Review will help any reader – whether a junior analyst or a senior manager – to understand not just why but how teams should collaborate. It also provides detailed, real-world examples showing that the right collaboration analysis will yield improvements across several areas, including employee morale, retention and increased productivity. Diagrams and a digestible list-style structure help make the full article a worthwhile read. 

Take-Aways

  • Collaboration makes companies more competitive – but at a cost. 
  • Collaborative analysis minimizes the burdens of teamwork and maximizes its benefits in five critical areas. 

About the Authors

Rob Cross and Thomas H. Davenport are both professors at Babson College. Peter Gray is a business professor at the University of Virginia.

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