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Data-Driven Talent Management

Using Analytics to Improve Employee Experience

Kristin Saling

Kogan Page, 2024

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The US Army may not be the first workplace that comes to mind when you think about a personalized employee experience, but data analytics expert Kristin Saling reveals how it is doing precisely that. In this lively book packed with pop culture analogies, Saling makes a compelling case for using data to understand individual workers and build cognitively diverse teams who produce innovative results. With clearly defined terms and plenty of specific examples, Data-Driven Talent Management serves as a first-rate introduction to data analytics that will also inspire seasoned talent managers.

Summary

Data personalizes personnel, and takes organizations from assessing “how many” to understanding “who.”

Talent management seeks to find, attract, engage, and grow individuals who can accomplish the organization’s objectives. Data-driven insights can help talent managers determine everything from which job posting websites to use and training to offer, to what incentives and career opportunities will motivate particular employees to stay.

Organizations must understand what decisions they are trying to make to use data effectively. They must also know how data will influence those decisions. For example, Google collected survey data from high-performing teams, determined what qualities top managers shared, and sought those attributes when recruiting, resulting in improved team performance and employee satisfaction. Organizations must know how to interpret data to decide what answers it provides — or what further questions it provokes — and share results in accessible ways, such as visual presentations. Innovative organizations also look beyond the data for new insights, as the baseball manager in the book and film Moneyball did when he bypassed the usual statistics...

About the Author

Kristin Saling is director at the Innovation Cell for the United States Army Human Resources Command. Before this, she was deputy director of people analytics for the assistant secretary of the Army for Manpower and Reserve Affairs and chief analytics officer for the Army Talent Management Task Force.

Data-Driven Talent Management

Using Analytics to Improve Employee Experience

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Data personalizes personnel, and takes organizations from assessing “how many” to understanding “who.”

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