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Managing Diverse Employees at Starbucks
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Managing Diverse Employees at Starbucks

Focusing on Ethics and Inclusion

Ulla P. Morais, Jacqueline Pena, Kevin Shacket, Lucien Sintilus, Roiner Ruiz, Yesenia Rivera and Bahaudin G. Mujtaba
Macrothink Institute, 2014
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8

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  • For Beginners

Recommendation

The Macrothink Institute provides a succinct overview of the importance of diversity in the workforce, using coffee giant Starbucks as a reference point. An eclectic group of authors argues that diversity is vital for the longevity and success of an organization. While diversity may require organizations to navigate cultural differences, the creativity, problem solving and economic benefits are substantial. getAbstract recommends this easy-to-read, useful primer to managers and employees looking to increase their awareness of workplace diversity.

Take-Aways

  • Diversity can be a powerful tool to enhance creativity and problem solving in the workplace.
  • To be most effective, an organization should communicate a commitment to diversity in its values, mission and policies.
  • Leadership should emphasize employee performance rather than focusing on race, gender, sexual orientation, national origin, religion, disability or age.

About the Authors

Macrothink Institute publishes online scientific journals.

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