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No Hard Feelings
Book

No Hard Feelings

The Secret Power of Embracing Emotions at Work

Portfolio, 2019 más...

Read or listen offline


Editorial Rating

9

Qualities

  • Well Structured
  • Concrete Examples
  • Engaging

Recommendation

Every office has an emotional culture. Consultant Liz Fosslien and organizational designer Mollie West Duffy explain why everyone needs to recognize and manage theirs. With charming illustrations and clear prose, they provide straightforward guidelines on “relevant and irrelevant emotions” and communication techniques. The authors provide additional resources about gender, race, age and cultural issues. Their checklists include how to observe and overcome unhelpful emotional behaviors and biases, and will make you more self-aware as an engaged team member or leader.

Take-Aways

  • Emotional intelligence, regulation and agility are useful skills.
  • Taking breaks improves productivity.
  • Learn to inspire yourself.

About the Authors

Liz Fosslien is a marketing and design consultant. Organizational designer Mollie West Duffy writes for Fast Company and Quartz.


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