Strategic Problem Solving: A Step-by-Step Guide to Solve Hard Problems

Strategic problem-solving has emerged as a critical capability for today’s business leaders. In an era defined by volatility, uncertainty, complexity, and ambiguity (VUCA), executives now go beyond operational management to take decisive strategic action, even when challenges are vague and difficult to define.

Mark Hartley, a consultant specializing in building clients’ analytical and problem-solving skills, takes a data-based, systematic approach to tackling problem-solving challenges. He encourages readers to move beyond their instinctive approaches and instead adopt a deliberate, methodical process. However, Hartley doesn’t limit his approach to technical factors; he weaves in collaboration, communication, creativity, and change leadership as essential ingredients for guiding teams and organizations through challenges.