Book

Subtle Acts of Exclusion

How to Understand, Identify, and Stop Microaggressions

Tiffany Jana and Michael Baran

Berrett-Koehler, 2020

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Everyone has unconscious biases. Though most “subtle acts of exclusion“ are not malicious, if people commit them unchecked, their effects can demoralize a workforce. Leaders seeking a more inclusive culture must discuss sensitive subjects like racism or sexism, even at the risk of getting the words wrong. Dr. Tiffany Jana and Dr. Michael Baran explain how your organization can put inclusive policies into place while never sugarcoating potential difficulties. They suggest activities for building awareness and inclusion, both important values that foster resilient teams of engaged employees.

Take-Aways

“Subtle acts of exclusion” (SAEs) are words or actions that spring from conscious or unconscious bias.
To develop empathy, remember your own experiences of subtle marginalization or exclusion.
If you are subjected to an act of exclusion – or see one – ask for a pause to shift to a more respectful conversation.

About the Authors

TMI Portfolio’s CEO Tiffany Jana co-wrote Overcoming Bias. Scientist Michael Baran is a senior partner at inQUEST Consulting.

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V. Z. 8 months ago

Very informative
G. S. 2 years ago

Great start to discussion on framing a "normal".
I'm personally looking forward to the day when we'll finally drop the concept of normal and enjoy the authenticity that will find space to show itself.
L. R. 2 years ago

Interesting take on inclusion, great summary

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