Keith M. Eades
The New Solution Selling
The Revolutionary Sales Process that Is Changing the Way People Sell
McGraw-Hill, 2004
¿De qué se trata?
Your problem is to sell. Your customers' problems give you something to sell about: solve their problem; make the sale.
Recommendation
This is a useful guide to one of the hottest subjects in sales: selling solutions, not products. Author Keith M. Eades offers a methodical, step-by-step approach to implementing a conversational approach to selling. The principles underlying "solution selling" are simple and straightforward, and the process is hard to fault, although it demands a great deal of record keeping and charting. The author’s explanation of the procedures gets a bit mechanical and jargon-riddled at times. But on the whole, getAbstract believes every salesperson is apt to find something of value in this book, even if it’s a reminder of what once was known but has been forgotten.
Summary
About the Author
Keith M. Eades is the founder and president of Sales Performance International (SPI) and of Solution Selling, Inc.
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