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What good product design looks like
Podcast

What good product design looks like

Miguel Fernandez (VP of Product Design, Slack)

Pendo, 2024


Editorial Rating

8

getAbstract Rating

  • Analytical
  • Overview
  • For Experts

Recommendation

How can teams foster seamless collaboration and build exceptional products? In this episode of the Product Experience Podcast, hosts Lily Smith and Randy Silver talk with Slack’s VP of product design, Miguel Fernandez, about the art of creating user-focused designs — drawing examples from Slack’s recent redesign — and building high-performing, cross-functional teams. Fernandez’s valuable insights on fostering transparency, iterative design processes, and balancing broad skill sets in modern design teams make this episode a must-listen for those striving to elevate their approach to product development.

Summary

Effective product development requires collaboration, mutual respect, and transparency across design, product, and engineering teams.

Collaboration lies at the heart of product development, playing a critical role in cross-functional teams. When designers, product managers, and engineers work together in a trust-filled, give-and-take manner, they can leverage their unique strengths to build the best possible product. Building alignment up front and fostering transparency helps create an environment of mutual respect. For example, Slack’s design team uses Slack themselves to share ideas and feedback with colleagues during design critiques. This process ensures everyone involved in a given project hears all perspectives, and the team is working ...

About the Podcast

Miguel Fernandez is a vice president for product design at Slack. Product Experience Podcast host Lily Smith is a chief product and technology officer at BBC Maestro, and co-host Randy Silver is a product management and leadership coach with over 20 years of experience in the field.


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