Judith E. Glaser
L’intelligence conversationnelle
Comment les leaders brillants instaurent la confiance et obtiennent des résultats exceptionnels
Bibliomotion, 2013
Conversational Intelligence
How Great Leaders Build Trust and Get Extraordinary Results
Routledge, 2013
The DNA of Leadership
Leverage Your Instincts To Communicate, Differentiate, Innovate
Platinum Press, 2006
