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First, Break All the Rules
Book

First, Break All the Rules

What the World’s Greatest Managers Do Differently

Simon & Schuster, 1999
First Edition: 1998 plus...


Editorial Rating

9

Qualities

  • Innovative
  • Applicable

Recommendation

Marcus Buckingham and Curt Coffman present the results of two major studies. One offers findings from polling more than a million employees about their workplace needs. The other is a 20-year study of how the methods of the world’s greatest managers differ from those of lesser managers. This study involved interviews with more than 80,000 managers from 400 companies, the largest such investigation ever undertaken. The authors found key differences that fly in the face of traditional thinking about successful managerial practices. This astute, well-written report presents the major principles of great managers, and offers examples of leaders who put their knowledge of effective management into practice. The book’s conclusions rest on in-depth research, not theory. This painstaking study authoritatively describes how employees feel about management and explains exactly what great managers do, and why and how they achieve top results. getAbstract recommends it to everyone who manages, wants to manage or is managed.

Take-Aways

  • A great manager matters more to talented employees than pay, benefits or status.
  • Create four levels of management support: Base Camp and Camps 1, 2 and 3.
  • Base Camp management offers support, clarifies expectations and provides resources to employees.

About the Authors

Marcus Buckingham is a senior lecturer in Gallup’s Leadership Institute and Curt Coffman is the global practice leader for the Gallup Organization’s Workplace Management Practice.


Comment on this summary or Démarrer une discussion

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    M. H. 2 years ago
    "You can’t teach talent or attitude, so hire for talent and train for skills". Thank You Very much!
  • Avatar
    D. E. 3 years ago
    Sometimes it is best to let someone go, but more often it is better to develop a person to be the best they can be and forgo the expense of turnover.
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    C. W. 3 years ago
    Not just getting people on the bus, but making sure those people are in the right seat on the bus