Kind
A review of

Kind

The quiet power of kindness at work

Graham Allcott • Bloomsbury • 2025
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Start with Kindness

by Patricia Sanders

Once considered a weakness in the workplace, kindness is now recognized as a powerful competitive advantage. Productivity expert Graham Allcott blends psychology research and management theory to show how a kind culture can transform both organizational performance and the bottom line.

Once dismissed as a soft skill, kindness has become one of today’s most talked-about keys to effective leadership and a healthy company culture. Amid the stress of the pandemic, the shift to hybrid work, a burgeoning mental health crisis, and rising expectations from younger workers for psychological safety and purpose, organizations are increasingly recognizing kindness as a human and strategic imperative.

Now, productivity guru Graham Allcott joins the chorus of voices calling for the integration of kindness into workplaces. Combining psychology research and management theory, Allcott addresses cynics and believers alike, making a compelling case for the “quiet power of kindness” and offering practical steps to help leaders wield it.

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