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Working with AI
Book

Working with AI

Real Stories of Human-Machine Collaboration

MIT Press, 2022 plus...


Editorial Rating

8

Qualities

  • Applicable
  • Well Structured
  • For Beginners

Recommendation

The future of work is already here. Sectors as diverse as public transit and advertising are using AI today. In this eye-opening book, information technology experts Steven Miller and Thomas H. Davenport examine examples of successful workplace AI integration. They go beyond statistics to paint a detailed picture of the current effects of AI on the way people work and highlight questions about the future. Whether you are concerned about AI’s effects on your own work or considering spearheading AI adoption within your organization, you’ll find valuable insights in Miller and Davenport’s text.

Take-Aways

  • AI automation involves rules-based systems as well as machine learning systems.
  • The majority of sponsors interviewed believed in a model of AI adoption that increased the productivity of workers, rather than replacing them. 
  • AI is pushing deeper integration between business and IT processes, creating a demand for hybrid roles.

About the Authors

Thomas H. Davenport is a Professor of Information Technology and Management at Babson College and a senior AI advisor to Deloitte Analytics. Steven Miller is Professor Emeritus of Information Systems at Singapore Management University.


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