Joseph A. Michelli
Stronger Through Adversity
World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges
McGraw-Hill, 2020
O Segredo do Airbnb
5 lições de liderança para estimular o crescimento através da lealdade, comunidade e sentimento de pertença
McGraw-Hill, 2019
The Airbnb Way
5 Leadership Lessons for Igniting Growth through Loyalty, Community, and Belonging
McGraw-Hill, 2019
Guiados Pelo Encantamento
O método Mercedes-Benz para entregar a melhor experiência do cliente
DVS Editora, 2017
Leading the Starbucks Way
5 Principles for Connecting with Your Customers, Your Products, and Your People
McGraw-Hill, 2013
