Resumos – McGraw-Hill

Tenha uma visão geral de todos os resumos de McGraw-Hill Education.

7 Book

Can Your Customer Service Do This?

Create an Anticipatory Customer Experience that Builds Loyalty Forever
Micah Solomon
McGraw-Hill, 2023
7 Livro

O Seu Atendimento ao Cliente Faz Isso?

Crie proativamente uma experiência do cliente e promova a fidelidade contínua
Micah Solomon
McGraw-Hill, 2023
8 Book

The Retention Revolution

7 Surprising (and Very Human!) Ways to Keep Employees Connected to Your Company
Erica Keswin
McGraw-Hill, 2023
9 Book

Lift Your Impact

Transform Your Mindset, Influence, and Future to Elevate Your Work, Team, and Life
Richard Newman
McGraw-Hill, 2023
9 Livro

Eleve o Seu Impacto

Transforme a sua mentalidade, influência e futuro para engrandecer o seu trabalho, equipe e vida
Richard Newman
McGraw-Hill, 2023
7 Book

Walk Away to Win

A Playbook to Combat Workplace Bullying
Megan Carle
McGraw-Hill, 2023
7 Livro

Afaste-se para Vencer

Um manual para combater o bullying no local de trabalho
Megan Carle
McGraw-Hill, 2023
8 Book

Never Say Whatever

How Small Decisions Make a Big Difference
Richard A. Moran
McGraw-Hill, 2023
8 Book

Decision Sprint

The New Way to Innovate into the Unknown and Move from Strategy to Action
Atif Rafiq
McGraw-Hill, 2023
8 Livro

Nunca Diga Tanto Faz

Como pequenas decisões fazem uma grande diferença
Richard A. Moran
McGraw-Hill, 2023
7 Book

The Bold Ones

Innovate and Disrupt to Become Truly Indispensable
Shawn Kanungo
McGraw-Hill, 2022
8 Book

One Bold Move a Day

Meaningful Actions Women Can Take to Fulfill Their Leadership and Career Potential
Shanna Hocking
McGraw-Hill, 2022