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Crisis Management and Strategies for Dealing with Crisis
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Crisis Management and Strategies for Dealing with Crisis

Jon White
QFinance, 2013
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Recommendation

Benjamin Franklin said, “By failing to prepare, you are preparing to fail.” Channeling this mantra, communications consultant Jon White highlights the importance of crisis management, an crucial subject that business leaders rarely address adequately. Although White’s findings are not revolutionary, his brief article is chock-full of practical advice. getAbstract suggests this report to all corporate decision makers charged with preparing for unknown risks.

Take-Aways

  • In a corporate setting, a “crisis” is defined as a serious, unexpected situation that presents an extraordinary level of threat, time pressure and extreme stress.
  • Corporate crises can spring from numerous origins: A technology failure following an earthquake sparked the Fukushima nuclear disaster of 2011. Management missteps led to the 2008 financial crisis. Terrorism, takeover bids and pressure from outside groups also may trigger crises.
  • Have your crisis management plan in place before a catastrophe strikes to help ensure an orderly, effective and timely resolution.

About the Author

Consultant Jon White specializes in applying psychological thinking to organizational communication.

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