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Ideas, Emotions, and Innovation
Article

Ideas, Emotions, and Innovation

Riding the Amazement Cycle



Editorial Rating

7

Qualities

  • Applicable
  • Inspiring

Recommendation

The current dizzying speed of change and innovation led TED to run its 2018 conference under the title, “The Age of Amazement.” Yet amazement isn’t just an emotional state but a complex journey – a process that individuals and organizations must navigate constantly. In this short article, Martin Reeves, Tim Leberecht, and Jack Fuller of the Boston Consulting Group’s Henderson Institute describe what the “Amazement Cycle” entails and explore how organizations can use it to promote innovation. getAbstract recommends their analysis to leaders at all organizational levels.

Take-Aways

  • “Amazement” is a complex emotional process.  Understanding its conflicting components can help organizations deal with novelty more constructively. 
  • When confronted with something new, people often react with resistance. Worrying is an adaptive trait that enables humans to  explore the unknown and find solutions. 
  • Worrying can turn into “intrigue.”  Organizations can encourage people’s natural curiosity by allowing them to explore new ideas in an unstructured setting. 

About the Authors

Martin ReevesTim Leberecht and Jack Fuller are fellows at the Boston Consulting Group’s internal think tank, the Henderson Institute.


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