Acesse a sua conta getAbstract para obter o resumo!

Managing Luxury Brands

Acesse a sua conta getAbstract para obter o resumo!

Managing Luxury Brands

A Complete Guide to Contemporary Luxury Brand Strategies

Kogan Page,

15 min. de leitura
8 Ideias Fundamentais
Áudio & Texto

Sobre o que é?

Learn how to keep a luxury brand relevant as consumer expectations and behaviors evolve.


Editorial Rating

8

Qualities

  • Comprehensive
  • Analytical
  • Background

Recommendation

The concept of luxury is always in a constant state of flux, says luxury brand management expert Eleonora Cattaneo. But the Covid-19 pandemic triggered a massive shift in consumer behavior and values, drastically transforming the luxury brand industry in just a few years. In 11 essays covering topics such as sustainability, digital advances, brand origin and ultra luxury, expert contributors offer authoritative insights to help your brand connect with discerning shoppers. Contributors include both practitioners and scholars, and their essays reference business cases as well as providing deep analysis. Essential reading for executives in the luxury industry.

Summary

Luxury brands capitalize on consumers’ constantly evolving intangible desires.

Consumers become willing to pay extravagant prices for luxury products and experiences when they believe in a brand’s potential to increase hedonistic pleasure or signal high status. Luxury brands connect with people’s desire to find meaning and construct identities. They possess a certain “aura,” appealing to consumers on an emotional or even spiritual level rather than on a rational level. 

Modern luxury brands sell the promise of a fantasy or dream, and then they manifest this dream into the world through experiences and products, while daring to stand out from the competition by doing things differently. Societal shifts and trends, occurring on technological and ecological levels, influence consumers’ expectations of luxury experiences. Today, as new ways of signaling consumer identity emerge in an increasingly virtual, Gen Z–driven market, many marketers and consultants are calling for a wholesale reconception of luxury. 

The Covid-19 pandemic radically shifted consumers’ priorities, expectations and values.

After the Covid-19 pandemic...

About the Author

Matteo Atti is the chief marketing officer at Vista, the largest private jet on-demand group in the world. Glyn Atwal is an associate professor of marketing at Burgundy School of Business and co-author of Luxury Brands in China and India. Alessandro Brun, a full professor at the School of Management of Politecnico di Milano, teaches quality management and directs luxury management master’s programs at POLIMI Graduate School of Management. Eleonora Cattaneo is a professor of luxury management and directs master’s programs in luxury brand management at Glion Institute of Higher Education in Switzerland. Roberta Crespi is an associate professor of business management and economics at the Catholic University of the Sacred Heart in Milan and the author of several books on luxury management and supply chain management. Alessandro Donetti is senior adviser for consumer-centric transformation and lecturer at POLIMI Graduate School of Management, with over 30 years’ experience as an adviser to global brands. Nicoletta Giusti has had a long and distinguished academic career in fashion, design and luxury management. She has served as consultant for several fashion and luxury firms, and heads her family business, the luxury menswear store Giusti. Alice Guzzetti studies luxury management, digital transformation, new business models and brand management at the Catholic University of the Sacred Heart in Milan. Klaus Heine is a professor of marketing at EMLyon Business School and directs the school’s master’s program in high-end brand management. His main interest is the creation of brand meaning. Phil Klaus is a professor of customer experience strategy at the International University of Monaco and author of the best-selling Measuring Customer Experience. J P Kuehlwein is principal at Ueber-Brands. He teaches at the Columbia University, NYU Stern and EMLyon schools of business and has co-authored two books on prestige branding. Yan Sun leads specialist modules for PG International Luxury Marketing at Oxford Brookes Business School and serves as lead tutor of the Institute of Direct and Digital Marketing at Oxford Brookes University. Annalisa Tarquini-Poli directs the master’s program in luxury management at the International University of Monaco. She possesses vast managerial and academic experience in human resources, luxury fashion and yachting. Tiziana Tini is a senior lecturer at the leading fashion school Polimoda in Florence, a professor at Glion Institute of Higher Education and a consultant for international luxury companies. Rachel Wang is a senior lecturer at Oxford Brookes Business School, Oxford Brookes University. Her primary research interests lie in business analytics and sustainable luxury hospitality and tourism.


Comment on this summary