University of Minnesota - (CEMBA) UMN Executive Leadership Insights
Working from Home
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Working from Home

Making the New Normal Work for You

Karen Mangia
Wiley, 2020
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Karen Mangia, the vice president of customer and market insights at Salesforce, wants to help you succeed in a work-from-home world. She weaves together research, statistics and anecdotes to help you adapt to the new normal. Mangia offers useful tips to help you work more productively from home, including how to eliminate burnout and Zoom fatigue, and how to juggle the kids and work. Her insightful guide poses thought-provoking questions to help you create your own action plan for high performance.

Summary

The COVID-19 epidemic has given employees an opportunity to evaluate what they want from their careers.

The COVID-19 pandemic accelerated an irreversible societal shift toward remote work. A 2020 survey found 74% of financial leaders intended to move some employees to remote work permanently. Another found that remote workers are 47% more efficient than on-site employees. The ability to adapt and thrive in the virtual workplace is an essential workplace skill. When you alter your perception of work as a job you do, rather than a building to which you commute, you’ll increase your productivity, performance and impact.

The time is ripe for a “Great Pause.” The pandemic enabled workers to stop and take stock of what matters to them. The future is unknown, and many people are seeking ways to change the trajectories of their careers, find meaning and reshape their futures. Use this time to rethink what success means for you.

Having a comfortable, dedicated space for work is critical to being productive in a work-from-home environment.

At the onset of the pandemic, many employees felt rudderless without the habitual structure...

About the Author

Vice president of customer and market insights at Salesforce, Karen Mangia has been working from home since 2002. She is the author of Success from Anywhere and Success with Less.

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