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The Feedback Fix
Book

The Feedback Fix

Dump the Past, Embrace the Future, and Lead the Way to Change



Editorial Rating

9

Qualities

  • Applicable
  • Eye Opening
  • Concrete Examples

Recommendation

Anyone who has suffered through excruciating performance evaluations knows that giving and receiving feedback can be a fruitless experience, if not downright counterproductive. As an alternative, leadership and communication consultant Joe Hirsch introduces “feedforward,” a future-oriented approach. He explores six ways to fix traditional feedback. Citing numerous case studies, including data from multinational companies, state schools, leadership training facilities and new areas of research, he shows that feedforward is a life skill that is crucial to business, education, parenting, and more.

Take-Aways

  • Traditional past-oriented feedback is counterproductive to enhancing performance.
  • “Feedforward” focuses on future prospects rather than past mistakes.
  • Feedforward consists of six core components, which form the acronym REPAIR: It “regenerates” and “expands.” It is “particular” and “authentic.” It has “impact,” and it “refines.” 

About the Author

Joe Hirsch is an educator and speaker. His research has featured in The Wall Street Journal, Harvard Business Review, Inc., and other major outlets.


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    P. G. 2 years ago
    Good theory but the abstract is lacking concrete examples as how to handle a conversation with this approach
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    N. N. 2 years ago
    Awesome summary. Feedforward is the future