Richard A. Swanson
Analysis for Improving Performance
Tools for Diagnosing Organizations & Documenting Workplace Expertise
Berrett-Koehler, 1996
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To create an employee performance improvement program that works — yes, it’s possible — start with up-front analysis that views your organization as a unified system. This will help. Honest.
Recommendation
Hats off to author Richard A. Swanson for writing clearly, interestingly and compellingly on the subject of creating effective programs to improve workplace performance. He champions approaching this task with up-front analysis based on systems theory. Since he criticizes ordinary management for not understanding this problem and for not knowing the methods that can be used to resolve it, getAbstract recommends this book not only to Human Resources professionals, but also to managers and executives in all industries. If you want employee performance to improve, upgrade your understanding of how to make it so.
Summary
About the Author
Richard A. Swanson is a professor and director of the Human Resource Development Research Center at the University of Minnesota, and founding editor of Human Resource Development Quarterly.
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