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Applying AI in Learning and Development

From Platforms to Performance

Josh Cavalier

ATD (Association for Talent Development), 2025

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AI tools can help your learning and development team enhance productivity and keep up with growing demands for personalized learning. In this helpful guide, instructional designer and AI advocate Josh Cavalier encourages you to use your position as an L&D professional to shape strategic AI use within your organization. He provides steps for implementing AI to achieve quick wins and build momentum, and advises you on the tools, organizational culture, and security measures you need to have in place. His applicable exercises make getting started with AI accessible to all L&D teams.

Summary

Partner with AI to create learning experiences that drive business results.

AI makes many instructional design tasks more efficient. One L&D team used to spend hours transcribing and analyzing interviews with subject-matter experts — until they embraced Microsoft Teams’ AI assistant, which was able to perform these tasks in minutes. As AI takes over certain routine L&D tasks, people will take on the role of human-machine performance analyst (HMPA), using human insights and expertise to design learning strategies and experiences, while AI assists with the content creation and data analysis. One company’s AI dashboard noted that, although workers were completing compliance training, non-compliant incidents continued to occur. An HMPA conducted interviews and determined that workers didn’t find the compliance training relevant, nor did they apply it in their daily work. She adapted the content into role-specific training modules that included practice scenarios — leading to a 40% decrease in incidents.

Set the tone for your team — and your organization — by experimenting with integrating AI into your workflow. Choose one small area in which AI could make a difference...

About the Author

Instructional design consultant Josh Cavalier helps L&D professionals leverage AI through his live YouTube show Brainpower.

Applying AI in Learning and Development

From Platforms to Performance

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Partner with AI to create learning experiences that drive business results.

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