How Agentic AI Can Drive Workforce Transformation

The global labor pool is rapidly changing.

In advanced economies, the labor pool is aging while the opposite is true in less affluent, developing economies. At the same time, sophisticated digital technologies, such as AI and various types of robotics, are opening up new high-skilled job opportunities, but eliminating many low-skilled jobs, like warehouse attendants.

According to a survey that encompassed global businesses over dozens of industries and economies, almost 40% of existing employment-related skill sets will either need to be updated or will become irrelevant by 2030. This is a significant problem, both for workers and employers. Businesses need an available workforce with up-to-date, applicable skills in order to move forward and grow.

AI actually helps mitigate employment risks due to skills gaps.

A workforce pool that lacks relevant skills — a “skills gap” — poses problems for both employers and employees. Employers need to fill jobs with people at a variety...