Tesco
Information Technology and Tourism
Book

Information Technology and Tourism

A Challenging Relationship

Hannes Werthner and Stefan Klein
Springer, 1999

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Editorial Rating

5

Qualities

  • Innovative

Recommendation

Information technology (IT) fits the tourism industry like those three-fingered white gloves fit Mickey Mouse - but you have to really understand what you are doing if you want to hang out with the big thinkers. Just ask authors and researchers Hannes Werthner and Stefan Klein, specialists on IT applications for the tourism trade. They teach a complex class, here, about getting destination and attraction information to travelers and about getting tourism data back to service providers. This IT theme park is a place where insiders give the professional scoop to other insiders. The language is highly technical, theoretical and complex (perhaps, now and then, even more complex than the ideas at hand warrant). Casual visitors will like the extensive source documentation, charts, graphs and arrow-filled diagrams, but the text is written for folks who live in this industry day in and day out. If you already know info technology and tourism, getAbstract.com invites you to enjoy this expert rundown on how all the internal mysteries relate. There’s nothing Mickey Mouse about it.

Take-Aways

  • Information technology (IT) is especially valuable for the tourism industry.
  • This is because it combines the heavy use of information with a physical product.
  • Tourism and IT are both among the 21st century’s three most important industries.

About the Authors

Hannes Werthner is a researcher at the Institute for Statistics, Operations Research and Computer Methods at the University of Vienna, Austria, and Stefan Klein is a researcher at the Institute for Information Systems at the University of Munster, Germany.

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