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L&D authority Cara North outlines the key competencies of learning experience design and provides a structured process for developing effective learning experiences. Instructional design often overloads learners with content while overlooking the context and ongoing nature of learning. North challenges this status quo by emphasizing the integration of content with context built from the learners’ perspective, and by drawing on principles from user experience, user interface and accessibility. North includes guidance on creating a 30/60/90-day implementation plan to put her ideas into use.
Take-Aways
About the Author
Cara North is a learning experience design leader with more than a decade of experience across many sectors of learning and development. She has worked in many industries, including e-commerce, higher education, manufacturing, health care and consulting.
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