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Multi-Unit Leadership
A review of

Multi-Unit Leadership

The 7 Stages of Building Profitable Stores Across Multiple Markets

Jim Sullivan • Jim Sullivan • 2022
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The Multiunit Juggler

by David Meyer

Jim Sullivan explains the skills managers need to run several outlets of a shop, office, or business as “multiunit” leaders.

Jim Sullivan, the founder and CEO of Sullivision.com, outlines the sequential stages of becoming or training a multiunit leader (MUL) by detailing the challenging variety of skills required at each step.

The author has extensive experience in hospitality and retailing as an owner, operator, and multiunit leader. A visiting professor at several major universities, he is also the author of MultiUnit Leadership: The 7 Stages of Building Profitable Stores Across Multiple Markets and Fundamentals: 9 Ways to Be Brilliant at the Basics.

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