Skip navigation
The Art of Connection
Book

The Art of Connection

7 Relationship-Building Skills Every Leader Needs Now

New World Library, 2017 more...

Buy the book


Editorial Rating

7

getAbstract Rating

  • Analytical
  • Well Structured
  • Inspiring

Recommendation

Leadership expert Michael J. Gelb explains that many great businesses base their success on face-to-face communication. The leaders of these companies depend on seven personal relationship skills, such as practicing humility and becoming a better listener, to increase the scope and the depth of their organizations. Gelb presents a compelling case that learning these skills can help you connect more profoundly with other people and with yourself. His supporting testimony from noted authorities becomes a little overwhelming, but his motives are clearly supportive. getAbstract recommends Gelb’s advice to everyone seeking to build better relationships, especially those in customer-facing jobs or in human relations.

Summary

Sam Horn

Sam Horn has written best-selling books, has trained some of the world’s leading businesspeople and has earned acclaim as a specialist in communication. Growing up as a bright child in a small town, she didn’t realize that her intellectual pursuits tended to isolate her. She didn’t like idle chatter, and she wasn’t aware she often projected a boastful attitude.

Then Horn stumbled onto How to Win Friends and Influence People, Dale Carnegie’s popular self-help book. The book transformed her life. She realized she needed to move beyond her reputation as someone who was intriguing and, instead, become the most curious person in the room. Instead of displaying her knowledge, she now sets out to probe other people’s insights. As a result, Horn is usually the most sought-after person anywhere she visits. Her popularity results from her perennial effort to improve her abilities to build relationships. As she sees it, “connection is the secret of life!”

A Clear View         

A team leader climbs up a tall tree in a forest. He looks down and shouts that the lumber ...

About the Author

Michael J. Gelb co-directs the Leading Innovation Seminar at the University of Virginia’s Darden Graduate School of Business and is on the faculty of the Institute for Management Studies.


Comment on this summary

More on this topic

Related Skills

发挥创意
变得更加适应变化
职业发展
转化潜在客户
数字化转型
Drive Team Performance
Enhance Cybersecurity
培养创新文化
人力资源
创新
以德领导
Manage People and Talent
管理
精通协作
规划职业生涯
促进多样性、公平与包容
销售
理解组织运作
职场技能
成为自驱学习者
愿意接受指导
领导力
管理上级
精通人际关系技巧
适应职场文化
提出问题
建立团队凝聚力
培养好奇心
有效沟通
理解沟通
发展自我意识
寻找意义
Navigate Leadership Challenges
Build Security Culture
克服挑战
理解情绪
利用员工资源小组
发展自我掌控力
包容性领导
评估技能组合
培养积极心态
换位思考
促进容错文化
建立包容性文化
构建个人影响力
挑战假设
培养成长型思维
改善心理健康
激励团队
理解领导方式
提升韧性
理解文化差异
调整沟通风格
建立客户关系
提高文化意识
实践服务型领导
管理员工关系
管理领导影响力
高管领导力
练习正念
Understand Organizational Behavior
勇于脆弱
设定边界
培养自律意识
擅长对话
管理情绪
塑造组织文化
促进代际包容
赢得他人信任
营造归属感
寻找人生目标
建立和维护福祉
化解冲突
领导自我
应对困难对话
拥抱挑战
应对职场政治
展现同理心与关怀
建立强大关系
个人成长
软技能
Foster Team Culture
健康生活
包容性沟通
提升情商
保持真实
有意图地生活
跨文化沟通
透明沟通
处理棘手人际关系
促进开放沟通
Practice Transformational Leadership
发展思维能力
建立心理安全感
谦逊为人
理解人格类型
了解自我
善于倾听