The Enterprise Guide to Closing the Skills Gap

Organizations are facing an increasing shortage of crucial talent.

Companies around the world are finding it increasingly difficult to source the talent they need to compete, innovate and grow. In a 2018 survey, 45% of leaders said they lacked the talent they require; among large employers, the number jumped to 67%. This shortage hampers companies’ ability to reach objectives.

The tightening of global labor markets and rapidly changing skills requirements are exacerbating the problem. New skills are constantly emerging as critical, and even these new skills are frequently becoming obsolete in a matter of years, not decades. In the near future, intelligent automation (IA) – the application of artificial intelligence (AI) and other technologies to automate the management of business processes – could require the reskilling of some 120 million workers in the world’s 12 largest economies.

Soft skills, in particular, have become indispensable – and scarce.

Soft or behavioral...