The Future Of Talent Acquisition

The COVID-19 pandemic upended the talent market.

The pandemic forced companies to change quickly into more digitally-oriented businesses. Retail companies transformed into distribution companies by investing in better apps and websites, and developing more personalized online customer support. Other organizations embraced new technologies to accommodate remote work.

Companies not only found themselves hiring more software engineers to implement these changes, but also, upskilling their own workforce. As more and more white-collar tasks get handed over to process automation technology, office workers must learn to use new tools. Businesses also need their workers to hone certain broadly applicable abilities that are becoming increasingly important, such as communication and collaboration skills. People...