Leaders’ ability to listen determines their success or failure and the fate of their organization. Communications specialist Emilio Galli Zugaro and behavioral expert Clementina Galli Zugaro help leaders learn a management style built on solid communication skills. Leaders can respond more effectively, even amid turmoil, by applying this approach within their organizations and in communication with their stakeholders. They can increase their ability to meet their company’s needs, support their employees and boost their competitiveness by learning to communicate and to listen. This includes accepting and learning from failure and knowing how to best utilize your employees. getAbstract recommends this detailed manual to all senior executives.
About the Authors
Emilio Galli Zugaro is chairman of Methodos SpA in Milan and teaches communication at several European universities. Clementina Galli Zugaro, his daughter, specializes in psychology and organizational psychology.
Comment on this summary
3 years agoGood leaders must listen and motivate not rule
3 years agoVery good.
6 years agoEmployees are the backbone on any organization and they are in touch with stakeholders ...Good leaders must give his staff a chance and listen to their issues ....motivate them ...and look forward to consider what they are saying .....sometimes they repeat what costumers verbally says.
In our Journal
4 个月 前
How to Reassure Your Team
In the face of unsettling technological change, ease the panic and show a way forward – with these eight action steps. Will I be out of work soon? Is my company going to survive? How can I upskill so I remain relevant in five years? These are probably just some worries preoccupying people’s minds as […]
9 个月 前
In Bots, We Trust
AI initiatives in companies fail not only because of a lack of specialized experts in the workforce but also because of knowledge gaps and communication insufficiencies on the part of executives. Here’s how to change that. What, until December 2022, was more of a smirk behind closed doors in the vast majority of offices has, […]
10 个月 前
On New Beginnings
Charles Dickens’s A Christmas Carol Or: It’s Never Too Late to Start Over Do you look at yourself in the mirror and not like what you see? Do you wish you had a closer relationship with your children or loved ones? Do you feel you spend too much of your energy on pursuits that don’t […]
1 年 前
How to Coach Your Employees
Through coaching, you help people realize their potential by increasing their self-knowledge, perception and understanding. Leaders at all levels may start with the following six best practices. Coaching has grown more popular than any other developmental technique in recent years. For one, people crave person-to-person interaction after two years of COVID-19 pandemic restrictions. For another, […]
2 年 前
How to Lead with Emotional Intelligence
Convey calm amidst disruption, foster inclusiveness and bring out the best in people.