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Why We Hate HR

Keith H. Hammonds

Fast Company, 2005

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While the title of this article may or may not be tongue-in-cheek, Keith H. Hammonds makes some thought-provoking arguments about the role human resource (HR) officers should be playing at their companies. Employees are often unhappy with their company’s HR department. Instead of being strategic partners in their employers’ businesses and supporting talented employees, HR professionals concentrate on purely administrative tasks. But is that really their job description or, as Hammond suggests, are they just not qualified to do more? getAbstract recommends this sobering yet fascinating analysis to anyone working in the field of human resources.

Take-Aways

Human resources (HR) departments should help increase a company’s human capital; instead they usually focus on straightforward administrative tasks.
HR mistakenly concentrates on efficiency, rather than value.
HR departments serve and protect companies, not employees.

About the Author

Keith H. Hammonds is president and COO at Solutions Journalism Network and was Fast Company’s executive editor between 1999 and 2007.

Why We Hate HR

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