书籍
善于聆听的领导者
如何利用沟通领导力提升工作表现
FT Publishing,
2017
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FT Publishing © 2017
This authorized summary of THE LISTENING LEADER is published by arrangement with Pearson Education Limited.
书号: 9781292142166
页数: 256
This authorized summary of THE LISTENING LEADER is published by arrangement with Pearson Education Limited.
书号: 9781292142166
页数: 256
导读荐语
领导者的聆听能力将决定他们的成败,乃至他们所在组织的命运。公关专家艾米洛·伽里·祖佳罗和行为专家科勒蒙缇娜·伽里·祖佳罗将帮助领导者学习一种以沟通技巧为基础的管理方式。如果能将这种管理方式应用在组织内部,或者在与利益相关者的沟通之上,领导者即使在忙乱的工作中也能高效应对。他们可以通过学习聆听和沟通技巧来提升自身的能力,从而满足企业的需求,为员工提供支持,以及加强自己的竞争力。这种能力包括接受失败并从中吸取教训,以及了解如何最大限度的发挥员工的才能。getAbstract向所有管理人员推荐这份详尽的指南书。
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关于作者
艾米洛·伽里·祖佳罗(Emilio Galli Zugaro)是米兰变革管理公司Methodos SpA的主席,并在多所欧洲高校任教传播学课程。科勒蒙缇娜·伽里·祖佳罗(Clementina Galli Zugaro)是前者的女儿,她的专业是心理学和组织心理学。
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