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微励管理
书籍

微励管理

利用行为科学提高工作幸福感、投入度和工作表现

Pearson France, 2019 more...

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关键特征

  • 实用性
  • 引人入胜

导读荐语

通过援引清晰可靠的实验数据,咨询顾问埃里克·辛格勒(Eric Singler)将前沿心理学和行为经济学理论与创新实践结合起来,在员工工作投入度和工作表现方面提出了一项创新性举措。他的分析清晰明了,有文献和深入的研究作为佐证,尽管所涉各项研究的适用性有所不同。作者所付出的卓绝的努力为我们提供了宝贵的洞见,其观点有着经严格实验和观测得来的实例作为支撑。本书注重实操,读者可能因专业出身不同而对本书评价各异,但作者合理的建议,尤其是在揭示有关成见和应对这些成见所能采取的微励措施方面,仍然值得赞赏。

浓缩书

“微励”这样一种引导人们更好行为和选择的微观、良性的机制,已经渗透到了社会的各个角落,尽管你可能很少注意到它。

员工们想要热爱工作,他们渴望全情投入、做到最好。但遗憾的是,大部分公司还在使用过时的、命令-控制式的、基于恐惧的管理手段,使得员工难以投入工作和开展创新。通过利用神经科学和行为经济学的知识,公司能够与员工共同创造新环境,最大限度发挥他们的能力。

养老金计划中的“自动注册”这一微励机制常常能够高效地发挥作用。这一措施成本不高,不像法律或税收那样强制发挥作用,而是一步步引导人们做出更好的选择。微励机制解决了人类抗拒改变、安于现状、出于偏见和情绪做出非最优决定的倾向。通过良性地鼓励公司和员工做出更好的选择,微励机制能够优化决策、改变行为、提高生产力。

传统经济学描绘的是一幅幻象,而行为经济学真正解释了人们如何思考和行为。

不久之前,经济学家还坚持认为,人们在决策前会精打细算,做出利益最大化的理性选择。直到1970年代,实验才证明了传统经济学的虚妄。考虑到人们每天要面临数以千计的选择,不用说最优化,单单将每个决定纳入考量都不切实际。人们决策时往往会走捷径。

诺贝尔经济学奖得主丹尼尔·卡纳曼(...

关于作者

埃里克·辛格勒(Eric Singler)是现领导BVA咨询公司。卡斯·桑斯坦(Cass R. Sunstein)和皮埃尔·尚东(Pierre Chandon)是这一领域备受尊敬的学者,参与了前言和序的编写。


恭喜你又学完了一篇干货!复述、评论及做笔记是对知识最大的致敬↓

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