Small Talk

Diane Weston, who acknowledges that she’s an introvert, studied communication and media before specializing in public relations for a Fortune 500 company. That primary contradiction – an introvert making a career in PR – suggests Weston’s skills for helping shy and introverted people communicate more readily and comfortably. It also suggests that her writing style tends – as does PR – toward the sound bite. Happily, Weston’s compassion for her fellow introverts grants those sound bites more resonance than they might muster in the hands of less kind authors.

The key to being good at small talk is to give attention to the other person without thinking about what you’re going to say next.Diane Weston

Weston’s theme is that anyone can master the art of small talk and navigate social encounters with aplomb. She proves intermittently convincing.