The Big Reset Playbook

Employers must communicate with their employees and support their overall happiness.

In this new world, employers must maintain lines of communication and emotional connection with employees. This should include a regular regimen of meetings and opportunities for employees to express their opinions and feelings and to provide ongoing feedback. Companies should listen and, if warranted, revise their processes in response to employee feedback.

Another central corporate priority today is to emphasize employees’ general quality of life, including their physical and psychological health. Companies could provide or pay for yoga and mindfulness classes, educational resources for employees’ children, and coaching for staff members on issues like emotional and financial success.

People must be flexible and adaptive while remaining productive.

Company leaders have always valued flexibility in people’s approaches to new problems, and they often try to incorporate that attitude into training and into the corporate culture’s broader ideology. The coronavirus pandemic has made this character trait – the ability to adapt and improvise...