Driverless cars. Cloud computing. In the world of advanced technology, separating virtual reality from reality isn’t always easy. In this Ricoh-sponsored white paper, Economist Intelligence Unit (EIU) contributing editor James Watson discusses how coming technological changes over the next decade will affect companies’ business models, structures and interactions with customers. getAbstract recommends this dispassionate, evidence-based report’s consideration of a crucial question: How will pending technological developments change your business by 2020?
About the Authors
James Watson is an Economist Intelligence Unit (EIU) contributing editor. Denis McCauley manages EIU technology-related projects and research in EMEA, Asia Pacific and the Americas.