Dramatic changes have altered the workplace over the course of the past 25 years, but many executives stick to outdated scripts even as corporate directions shift. Fortunately, The One Minute Manager guru Ken Blanchard offers insightful coaching exercises that give leaders new ways to proceed. Using straightforward language, Blanchard provides templates, examples and guidelines for employee education, performance reviews and promotions. The reader may become impatient with the repetition of key points and with Blanchard's slightly jarring habit of referring to himself in the third person, but despite these minor annoyances, this book is an excellent primer about modern leadership roles. In fact, Blanchard says that it "pulls together the thinking from the Ken Blanchard Companies for the past 25 years." getAbstract recommends this leadership overview to managers, board members, team leaders and every employee in a cubicle who aspires to reach higher levels.
In this summary, you will learn
- How to create impact by setting meaningful goals;
- How to lead effective teams;
- When and how to delegate power within your organization; and
- Why you must develop systems and procedures that revolve around customer service.
About the Author
Dr. Ken Blanchard, a popular motivational speaker and consultant, co-founded an international management training company and consulting firm with his wife, Dr. Marjorie Blanchard. He is the author or co-author of several bestsellers, including The One Minute Manager, Managing Values, The Heart of a Leader and Lead Like Jesus.
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Comment on this summary
6 years agoA couple of the margin quotes really hit home for me "In high performing organisations everything starts and ends with the customer" and "if you keep your people well informed and let them use their brains you'll be amazed at how they can help manage costs"