Although managers are aware of the need to evaluate their corporate learning and training programs, many are unsure how to proceed. Evaluation experts Jack J. Phillips, Patricia Pulliam Phillips and Toni Krucky Hodges are here to help. They offer a useful, practical manual for implementing solid evaluations of your learning programs. This nine-chapter workbook presents a lot of information and includes useful lists and tables. Whenever the authors recommend an evaluation of a particular kind of training, they provide a list of questions or a sample survey. They use up-to-date industry standards, and demonstrate an understanding of the history and development of learning-program evaluation over the past several decades. getAbstract finds that their workbook prioritizes simplicity, ease-of-use and thoroughness – the very traits they recommend for your evaluation program.
About the Authors
Jack J. Phillips, Ph.D., wrote The ROI Process, which provides accountability data for training, performance, human resources and technology programs. Patricia Pulliam Phillips, Ph.D., heads the ROI Institute, a global information source. Consultant Toni Krucky Hodges has more than 23 years experience in performance measurement and evaluation.
Instant access to over 20,000 book summaries
Discover your next favorite book with getAbstract.
See prices >>
Stay up-to-date with emerging trends in less time.
Learn more >>