Toyota insider John Shook invites you to be a detective, artist and business analyst with this crisp text that unfolds A3 management thinking in an illustrated narrative. Whether you regard A3 as a process, a methodology or simply the creative use of a large piece of paper, Shook pulls you into rigorous problem solving. This serious process that helps many companies shine in manufacturing excellence lets you, in part, feel like a five-year-old again as you dig deeper and keep asking “Why? Why? Why?” until you hit the “root cause” of your business problem. getAbstract recommends Shook’s easily applied (if you think about your results as you work through it) manual to all engineers, managers, mentors and total quality coaches seeking to understand problem solving through a lean-manufacturing lens.
About the Author
An industrial anthropologist who focuses on lean production principles, John Shook is a former manager at Toyota.
Comment on this summary
1 year agoThanks very useful
3 years agoThis book and the A3 principles are complete nonsense. Real leadership requires leaders to chart the course, drive action, and take responsibility for the success or failure of operations. Shook's nonsense advocates a framework that allows managers to not do any fucking work and avoid taking personal responsibility. This book describes perfectly why nobody respects middle management and why "middle management" is a meme and "middle manager" has its own urban dictionary definition. I also cannot stand this obsession with appropriating Japanese terms because it seems "cool". Last I checked, we won WWII and Toyota's market cap is only 166B.
7 years agoBook looks interesting for consulting with clients.