Summary of The End of Management

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The End of Management book summary
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getAbstract International Book Award Winner 2002

9 Overall

8 Applicability

9 Innovation

9 Style


Newscasts are filled with reports of democracy’s relentless spread across the planet, but less is heard of its expansion through the corporate world. Just as dictators and oligarchs everywhere are being toppled from power, the hierarchical management structures that have governed organizations since before the industrial revolution are falling. Their usurper is self-management - the concept that motivated employees empowered to make their own decisions will work harder, faster and smarter than their rigidly controlled counterparts. Kenneth Cloke and Joan Goldsmith document this organizational coup and instruct executives on how to incite the revolution in their own companies. While acknowledging the scarcity of hard data to prove some of the book’s assertions, highly recommends The End of Management to all executives for its innovative take on modern organizational theory.

In this summary, you will learn

  • How traditional management structures undermine relationships within organizations and reduce productivity;
  • Why democratic self-management is replacing traditional management;
  • The attributes and advantages of new organizational structures and
  • How to transform your own company into a self-managing organization.

About the Authors

Kenneth Cloke is director of the Center for Dispute Resolution and a mediator, arbitrator, consultant, and trainer. Joan Goldsmith is an organizational consultant and educator specializing in leadership development and organizational change. Cloke and Goldsmith draw on more than 30 years of practical experience in organizational consulting with hundreds of organizations. They are co-authors of four previous books, including Resolving Conflicts at Work.



Organizational Evolution
The business world is witnessing a major shift as management gives way to collaborative, democratic and self-managing organizations. Organizations of all types - from corporations and government agencies to schools and non-profits - are finding that they function...

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