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QBQ! The Question Behind the Question

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QBQ! The Question Behind theΒ Question

Practicing Personal Accountability at Work and in Life

Putnam's,

15 ΠΌΠΈΠ½ Π½Π° Ρ‡Ρ‚Π΅Π½ΠΈΠ΅
10 основных ΠΈΠ΄Π΅ΠΉ
Аудио ΠΈ тСкст

Π§Ρ‚ΠΎ Π²Π½ΡƒΡ‚Ρ€ΠΈ?

You don't have to be a player in the blame game. Take ownership of your actions and become accountable in your life.

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Editorial Rating

8

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Recommendation

Author John G. Miller admonishes people to quit whining! Miller advocates personal accountability, an almost novel concept in today’s litigious world of finger pointing, excuse making and not-my-fault thinking. Instead of asking, "Why is this happening to me?" he says to ask, β€œWhat can I do to improve my situation?” Miller calls this the β€œQBQ, the Question Behind the Question.” When you ask such questions you become less of a victim, and put yourself more in control, empowered to improve your life and contribute to the success of your organization. Miller entertains and explains by using examples and uplifting stories culled from his personal experience. His easy-to-grasp theory is fairly one-dimensional and in the banquet of self-help books, it is more of an appetizer than an entrΓ©e. Yet, if you want a quick bite of applicable self-improvement advice and don’t mind a bit of a scolding, getAbstract recommends this tasty treat.

Summary

To Get the Right Answers, Ask the Right Question

When something goes wrong, people typically ask certain kinds of questions:

  • β€œWhen is someone going to train me?”
  • β€œWho dropped the ball?”
  • β€œWhy don’t they communicate better?”

Such queries typify a problem of epidemic proportion in modern society, specifically, a lack of personal accountability. People will assume responsibility, understand their choices and contribute positively to their organizations only when they begin to ask constructive questions, using a tactic called the β€œQuestion Behind the Question - the QBQ.”

β€œIncorrect Questions - IQ”

When people feel overwhelmed, unappreciated or frustrated, they often ask themselves such questions as, β€œWhy do I have to do everything?” or β€œWhen is management going to upgrade our systems?”

This approach is destructive, negative and useless in solving problems. These are β€œIncorrect Questions” or β€œIQs.” In order to address and fix problems, ask more accountable questions, such as, β€œWhat can I do to make the situation better?” or β€œHow can I make this work with the resources on hand?” When people take accountability and act responsibly...

About the Author

John G. Miller founded an organizational development firm in Denver, Colorado. He is a frequent public speaker and a consultant to major companies. He is also the author of Personal Accountability and Flipping the Switch.

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