Claire Raines and Lara Ewing
The Art of Connecting
How to Overcome Differences, Build Rapport, and Communicate Effectively with Anyone
AMACOM, 2006
¿De qué se trata?
Learn to connect in a meaningful way with anyone. No matter how different you seem, you have something in common.
Recommendation
After studying people who have a great ability to connect with others, authors Claire Raines and Lara Ewing analyzed what you need to do to become a "people person." They present easy-to-follow guidelines. The most crucial tip is that you can find a point of similarity with anyone, no matter how different he or she seems from you, if you believe you can make a connection. First, learn to listen carefully and, then, once you uncover that similarity, you can build on it to communicate. Raines and Ewing fill their book with anecdotes from actual experience, and lots of ideas for fostering communication and overcoming differences. getAbstract recommends this manual to managers of diverse groups and others who want to learn to resolve conflicts.
Summary
About the Authors
Claire Raines has written five books on bridging generational divides among workers, including Generations at Work. Lara Ewing wrote the audio book NLP Applications in Business. Both authors are consultants and workshop leaders.
Comment on this summary