Woo, Wow, and Win

Service Design, Strategy, and the Art of Customer Delight Great examples and ideas on the Design aspect of Services businesses

Submitted by Richard Hardin

Thomas A. Stewart and Patricia O'Connell, HarperCollins Publishers, 2016
ISBN: 9780062415691
Language: English



Reviewed by Richard Hardin
December 2, 2016

  Summarized and online
Activated by Elisabeth Nitzsche
October 30, 2017