Submitted by Jean Quaedvlieg

---

Reviewed by Erica Rauzin
Dear Jean Quaadvlieg, We are considering the content you've suggested for a summary, and we'll inform you once that summary goes online. Please note that we secure rights for everything we summarize – this may take a while. It is particularly difficult to secure rights for a book from Harvard Business Review Press, but we'll look into this one. Thanks for the high-quality suggestion.

Sometimes, we decide against a summary later, because we prefer another, similar publication, or because the rights owners don't want us to summarize their content. We thank you for your understanding if that should be the case with your suggestion.