Irial O'Farrell
The Manager’s Dilemma
How to Empower Your Team’s Problem-Solving (Performance Development Series)
Irial O'Farrell, 2021
Was ist drin?
Managers are great problem-solvers. But when they fix problems, they aren’t managing.
Recommendation
Most managers expect to drop everything and jump into problem-solving mode when unexpected issues pop up. There’s just one problem: When managers are fixing problems, they aren’t managing. Managers must decide whether to be fix-it champs or to help their team members develop their own problem-solving skills. Executive coach Irial O’Farrell advocates the second choice: Teach your employees to handle problems as they surface so you can focus on your immediate and ongoing managerial tasks. She advises coaching your team members and confidently turning problem-solving over to them – and she tells you how.
Summary
About the Author
Ireland’s first and currently only Change Management Institute-accredited Master in Change Management, Irial O’Farrell is a leadership-development trainer and executive coach. She also wrote SMART Objective Setting for Managers: A Roadmap and Values – Not Just for the Office Wall Plaque: How Personal and Company Values Intersect.
Comment on this summary